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Virgin Media Broadband

Having achieved industry recognition Virgin is clearly a successful provider of broadband. Relying on fibre-optic technology, but not solely constrained by it, means that even if there is no Virgin cable near you, you can still benefit from Virgin broadband.  With an average download speed of 9MB across the United Kingdom, they can and do offer a premier service when it comes to getting online offering packages ranging from 10Mb to 100Mb. When coupled with free anti-virus technology, unlimited downloads, and free weekend calls when bought with a Virgin phone line, it could not be any simpler to remain connected.

Virgin Media Broadband Packages
Virgin Media Broadband Features
Speed
Offering award winning packages offering broadband speeds from 10Mb to 100Mb, via fibre optic cabling; downloading music, films, or anything else is a matter of minutes and seconds, not hours.
Storage
All Virgin Media broadband services come with free courtesy storage space for putting your files online, and also for sharing with friends and family absolutely free! How much storage you get ranges with the package, but whatever you choose, you are sure to have enough.
Calls
when you buy Virgin Media Broadband, why not take on a Virgin Phone line and receive free unlimited weekend calls to UK landlines and virgin mobiles as standard with any package, or for that added specificity, choose any other call plan you fancy.
Backup
Offered as part of the storage package which provides you with a place to choose and store, with Automatic Backup you simply choose what files to back up, and each time that you alter them, Virgin automatically backs them up for you in a safe and secure location.
Unlimited Downloads
no matter what speed you choose, you get unlimited downloads, no limits, no restrains, just pure and simple access to as much media as you can get.
Virgin Media Hub
free with any package offered, and with free installation, allows for instant internet access, quick and simple file sharing, and enhanced security for you and your household. If you upgrade from 10Mb to any of the faster packages, you can get the latest Super Hub absolutely free, and enjoy improved coverage, and increased range.
Photos
as part of the backup and storage package, and in association with Snapfish, Virgin Media Broadband customers can print 100 photos free every month, and have them delivered to the door. All that’s left is to pay the postage.
Security
Free with all of their packages, Virgin Media Security enhances the safety of you household while you re online, by providing a fully comprehensive security package. The free package Includes, anti-virus software, anti-spyware filters, firewalls, ad blockers, privacy manager, parental locks, and identity theft control.
Support
All Virgin media Packages come with 24 hour support offered by their dedicated and trained team of professionals, to ensure that any faults or issues are resolved as quickly and efficiently as possible.
Free installation
when you take a Virgin phone line as part of a package with Virgin Media Broadband, you get free installation worth £49.95.
Virgin Media Broadband Types
10Mb Broadband
10Mb broadband speed is the average speed for Virgin broadband across the UK, and allows a user downloading a song every 5 seconds, or a film every 15 minutes. With most users receiving 9.66Mb, this package is ideal for a small home or student house. Like all Virgin Broadband packages, there is the option to include a telephone line and television package to get free weekend calls, and free installation from as little as £13.90 a month line rental. As standard features it includes unlimited downloads, built in security software, a quick and easy to use backup and storage facility, and a free Virgin Hub for connecting and sharing with your family and friends, and bringing you all online at the same time. With free installation throughout the process, there is no better place to start for simple and efficient broadband.
30Mb Broadband
Upgrade from 10Mb to 30Mb for award winning broadband speed, averaging 30.62Mb, and get a free Virgin Super Hub, the next generation of broadband hub, with increased range and coverage over the standard Virgin Hub, to ensure that you never hit a signal black spot. Download music in 2 seconds and films in 5 minutes, meaning that this package can bring you what you want, in half the time of 10Mb broadband and all for only £5 more than Virgin 10Mb broadband. Once again, standard features include Virgin security software, storage and backup facilities, as well as the option to take on a Virgin phone line and get free weekend calls to UK landlines and Virgin Mobiles. Customers also have the option to extend this further into 3 way package and include Virgin television for £50 off the total price of the package.
50Mb Broadband
Like other Virgin broadband packages, this comes with all the standard features, as well as the free Super Hub for increased connectivity, but with 50Mb speed, multiple users all downloading music, playing games, watching films and television online, can all enjoy superfast downloads speed, with music at their fingertips in less than a second, and films in 3 minutes. This package is ideal for extensive internet usage, being 7 times faster than the average UK broadband speed, and twice as fast as major competitors Sky and BT. Currently this is the pinnacle of Virgin Broadband fully available throughout the UK.
100Mb Broadband
Virgin’s latest innovation 100Mb Broadband speed, is currently being rolled out across the UK and will continue to be done so into 2012, so currently is only available in certain regions. Customers interested in this package should check their postcode online, as well as their computer specifications to see if they can enjoy music and TV shows in seconds, and films in as little as 5 minutes. Including all of the standard Virgin Broadband features, as well as this revolutionary download speed, makes this package sure to be the future of broadband, as with so much being done online, Virgin want to ensure that their customers receive only the best broadband speeds around.
Virgin Media Broadband Comparison
Virgin Media Broadband
up to 30Mb XL
up to 60Mb XXL
up to 100Mb
Speed
Downloads
Online Storage
Security
Wireless Router
Installation
Free Photo Prints
30.62Mb
Unlimited
10GB
Free :Total
Free
Free with Phone Line
50 per month
60Mb
Unlimited
Unlimited
Free :Total
Free
Free with Phone
Line
100 per month
92.84Mb
Unlimited
Unlimited
Free :Total
Free
Free with Phone Line
100 per month
Switch to Virgin Media Broadband

Understanding that many consumers do not want the hassle of having to cancel subscriptions, or re-fit their homes for a new provider of broadband, television, or phone line, Virgin have made it part of their ethos to take all of that hassle upon themselves.

In order to receive award winning broadband speed, which outranks its competitors, and get back online, and on the phone immediately Virgin offer a free installation service for all their packages, and insightful advice on how to switch over from any existing provider.

Unlike providers who require an MAC code to cancel phone lines, Virgin do not require this information and simplify the changeover procedure into 3 easy steps, beginning with selecting a new Virgin package. Once this is done, the whole package will be installed together, on a date that suits the customer, absolutely free, by a certified Virgin engineer. Cancelling any existing contracts could not be simpler either, as Virgin offer pre-written cancellation letters for customers to download, fill in, and send. Additionally, just so any possible inconvenience to the customer can be avoided, where possible, Virgin will transfer your existing BT Phone number to your new Virgin phone line.

 

Virgin Media Broadband FAQs

In order to full facilitate every customer’s needs when it comes to Broadband issues, Virgin Media, offer a fully comprehensive list of frequently asked questions and answers to help their customers understand everything from the more fundamental general issues regarding broadband, to Virgin specific questions, they offer insight into almost every issue.

Beginning with the fundamental questions regarding broadband such as what it actually means when someone says broadband, or unlimited broadband, allows customers to see past the technical language, and also acronyms that dominate the available information regarding online providers. From this initial insight, customers can then specifically look for answers to issues with their Virgin service, such as how they may go about receiving it, what affect it could have on their lifestyle, and how compatible it is with current technology such as phone lines or television.

Providing short, simple answers, means that customers are not left reading through reams of information to find that one single answer, however, for more technical details, Virgin do, towards the end of their FAQ’s section, offer information tables documenting what hardware is required to receive their services for both PC’s and Apple Macs, ensuring complete customer satisfaction.

Broadband Providers Comparison
Broadband Provider
Speed (up to )
Set-up
Contract
Virgin Media
Sky
BT
Talk Talk
Plusnet
Orange
BE
Tesco
AOL
100Mb
14Mb
16Mb
24Mb
20Mb
20Mb
24Mb
20Mb
8Mb
Free
£30
Free
Free
£25
Free
Free
Free
Free
18 Months
12 Months
18 months
18 months
No Annual Contract
18 Months
12 Months
18 Months
18 Months
O2
20Mb
Free for O2 Customers (else £25.53 )
12 Months