BT Group has agreed to buy TalkTalk's consumer broadband business and its wholesale arm, PlatformX Communications (PXC), out of administration. The deal was announced on 5 October 2026. BT puts its total cost at about £400m.
What it means if you're a TalkTalk customer
You don't need to do anything. The government says TalkTalk customers don't need to take any action, and BT says the deal will "protect continuity of service". TalkTalk has about 1.5 million customers of its own, and its wholesale network serves about a million more through other brands. Your broadband, landline and contract carry on as normal.
Ofcom says it will watch the sale and integration "closely" and that existing rules continue to apply.
Does it affect other providers?
PXC supplies wholesale broadband to other brands, including Utility Warehouse. PXC is part of the deal, so it's being rescued along with TalkTalk's own customer business.
What happens next
- The Competition and Markets Authority must report on competition concerns by 19 October 2026.
- The government has issued a public interest intervention notice. The Culture Secretary will then decide whether the deal can go ahead.
- After approval, BT says TalkTalk customers will get access to BT's network and products.
Should you switch?
There's no need to leave because of the rescue. If you're out of contract, or your contract ends soon, it's a good moment to compare: TalkTalk's new contracts rise by £4 a month each April, other providers we list add £3 to £4 a month, and a few have no rises at all. Compare providers, or check what your postcode can get.