BT broadband
The UK's largest broadband provider, selling full fibre and part fibre on the Openreach network almost everywhere.
The facts
- Network
- Openreach
- Technology
- Full fibre, Part fibre (FTTC)
- Fastest package
- Full Fibre 900 (700Mbps guaranteed minimum)
- Contract lengths
- 12 months, 24 months
- Yearly price rise
- Rises £4.00 a month every 31 March. From 31 March 2027 for contracts taken out now.
- Social tariff
- Home Essentials: £16.50 (No Income), £22 or £25 a month, 36Mbps or 67Mbps
- Complaints to Ofcom
- 7 per 100,000 customers (Jan to Mar 2026; average 6)
- Automatic compensation
- Signed up to Ofcom's scheme
- Coverage
- Sells wherever Openreach has built, which is most of the UK. Openreach full fibre passed 23.4 million premises by June 2026.
- In Scotland
- Available across Scotland on the Openreach network.
Worth knowing
- Publishes a guaranteed minimum speed for each package
- Shows your 2027 and 2028 prices when you sign up
- Agreed to buy TalkTalk out of administration in October 2026, subject to approval