Sky broadband
Big TV-and-broadband brand on Openreach and CityFibre, with the fastest packages of the major providers where CityFibre is available.
The facts
- Network
- Openreach, CityFibre
- Technology
- Full fibre, Part fibre (FTTC)
- Fastest package
- Full Fibre 5 Gigafast+ (CityFibre areas)
- Contract lengths
- 24 months
- Yearly price rise
- No fixed amount set out when you sign up. The last rise was £3.00 a month from 1 April 2026. Sky says prices may change during the minimum term.
- Social tariff
- Broadband Basics: £20 or £24 a month, 35Mbps or 75Mbps
- Complaints to Ofcom
- 5 per 100,000 customers (Jan to Mar 2026; average 6)
- Automatic compensation
- Signed up to Ofcom's scheme
- Coverage
- Sells on Openreach nationwide. Its 2.5Gbps and 5Gbps packages are only on CityFibre's network.
- In Scotland
- Available across Scotland on Openreach. Multi-gigabit packages only where CityFibre is live, such as parts of Aberdeen, Dundee, Edinburgh, Glasgow, Inverness and Stirling.
Worth knowing
- Up to 5Gbps where CityFibre has built
- Leave without exit fees if speed stays below the guaranteed minimum for three days in a row
- Because no rise is fixed at sale, any rise lets you leave penalty-free within 30 days of being told