Virgin Media broadband: speeds, price rises and coverage

The facts

Network: Virgin Media's own cable and full fibre network
Technology: Cable, Full fibre
Fastest package: Gig2 (mainly full fibre areas)
Contract lengths: 1 month (rolling), 24 months
Yearly price rise: Rises £4.00 a month every April. From April 2027 for contracts taken out now.
Social tariff: Essential Broadband: £12.50 or £20 a month, 15Mbps or 54Mbps
Complaints to Ofcom: 4 per 100,000 customers (Apr to Jun 2026; average 6)
Automatic compensation: Signed up to Ofcom's scheme
Coverage: About 18.8 million homes can get Virgin Media, including about 9 million on full fibre (June 2026).
In Scotland: Own network in parts of Glasgow, Edinburgh, Dundee and some other Scottish towns.

Worth knowing

Runs its own network, so it doesn't depend on Openreach
Gigabit speeds across most of its cable network
Offers a 30-day rolling contract

Current offers

No set-up fee on Virgin Media broadband and bundles

Applies to bundles, broadband and phone, and broadband-only packages. A £30 charge applies if you can self-install but book an engineer.

Up to £300 bill credit towards early termination fees when you switch to Virgin Media

For new customers switching broadband. Claim within 60 days of activation with your paid final bill; excludes student, 30-day rolling and Essential broadband contracts, and is void if you cancel within 14 days.